Privacy Policy

Last Updated: December 23, 2025

Introduction

This policy explains how Book Rise Media collects and uses your information. We take your privacy seriously. We only collect information needed to provide our services to you.

Information We Collect

Contact Information

  • Your name
  • Email address
  • Phone number (if you provide it)
  • Business or company name (if applicable)
  • Mailing address (if needed for your project)

Payment Information

We use a secure third-party payment processor to handle all payments. The payment processor collects your payment card information securely. We do not store complete card numbers on our servers. We only see the last 4 digits of your card number. The payment processor has its own privacy policy that governs how they handle your payment data.

Project Information

  • Details about your project and goals
  • Files and content you share with us
  • Communication about your project through email
  • Feedback and revision requests

Website Usage Information

  • Pages you visit on our website
  • Your IP address
  • Your browser type and version
  • Time and date of your visit
  • Referring website (if you clicked a link to reach us)

How We Use Your Information

To Provide Services

  • Complete your project work
  • Communicate with you about your project
  • Send invoices and payment receipts
  • Deliver final work to you
  • Respond to your questions

To Improve Our Business

  • Understand how clients use our website
  • Improve our services based on feedback
  • Send occasional service updates (you can opt out)
  • Analyze which services are most helpful

What We Do NOT Do

  • We do not sell your information to other companies
  • We do not share your information without your permission
  • We do not use your information for unrelated purposes
  • We do not send spam emails or marketing messages

Who We Share Information With

We Share Information With

  • Payment processor (for secure payment processing only)
  • Team members working on your specific project
  • Legal authorities if required by law
  • Service providers who help us operate (like our web host)

We Do NOT Share Information With

  • Marketing companies or advertisers
  • Data brokers or list sellers
  • Social media companies
  • Any unrelated third parties

Your Rights and Choices

You Can

  • Request a copy of the information we have about you
  • Ask us to correct any incorrect information
  • Request that we delete your information
  • Opt out of marketing emails at any time
  • Update your contact information

How to Exercise Your Rights

To exercise any of these rights, email us at info@bookrisemedia.com with your request. We will respond within 7 business days. Please include enough information for us to verify your identity.

Cookies and Tracking

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device. They help us remember your preferences and understand how you use our site. You can disable cookies in your browser settings. Disabling cookies may affect some website features.

Data Security

We protect your information using standard security measures. We use secure connections (HTTPS) on our website. We limit access to your information to team members who need it. However, no system is 100% secure. We use reasonable efforts to protect your data but cannot guarantee absolute security.

Children's Privacy

Our services are not designed for or directed at children under 18 years old. We do not knowingly collect information from children. If we discover we have collected information from a child, we will delete it promptly.

How Long We Keep Information

We keep your information as long as needed to provide services and comply with legal requirements. Project files are kept for 2 years after project completion. Contact information is kept while you are an active client. You can request deletion of your information at any time.

Changes to This Policy

We may update this privacy policy from time to time. Major changes will be posted on this page with a new 'Last Updated' date. We will notify active clients of significant changes by email. Check back occasionally to stay informed.

Privacy Questions

Questions or concerns about privacy? Want to exercise your rights? Email us at info@bookrisemedia.com and we will respond within one business day.